1. What materials are used in Aire Outdoor Furniture? teak wood, aluminum, wicker, and weather-resistant fabrics to ensure longevity and withstand outdoor conditions.

2. How do I place an order? To place an order, you can:

• Fill Out a Form: Go to our “Request a Quote” page, complete the form, and submit it.
• Email Us: Send your product choices and contact details to hello@aireoutdoorfurniture.com
• Call Us: Reach us 786 606 8400 to place your order.

3. Can I customize my furniture? Yes, we offer customization options for certain products. Please contact us for more details.

4. What is your return policy? We do not accept returns or exchanges once a product has been purchased. All sales are final, so please review your order carefully before making a purchase.

5. Do you offer a warranty? Yes, we offer a warranty for manufacturing defects. This warranty covers repairs or replacement for defective items. It does not cover damage due to misuse, improper care, or normal wear and tear.

6. How do I care for and maintain my outdoor furniture? For detailed maintenance guidelines, please visit our Maintenance Guidelines page. Generally, regular cleaning with mild soap and water, protecting furniture from extreme weather, and following specific care instructions for different materials will keep your furniture in great condition.

7. How long will it take to receive my order? Delivery times vary based on product availability and your location. Our team will provide a more precise estimate when confirming your order.

8. What are the shipping costs? Shipping costs vary depending on your location and the size of your order. Our customer service team will provide detailed shipping information when confirming your order.

9. What payment methods do you accept? We accept various payment methods, including credit/debit cards and bank transfers. Payment instructions will be provided with your invoice.

10. Can I track my order? Yes, once your order has been shipped, you will receive tracking information via email to monitor the delivery status.

11. Do you offer assembly services? We provide detailed assembly instructions with our products. If you need additional assistance, please contact our customer service team.

12. How do I know if the furniture will fit in my space? We provide detailed dimensions for each product on our catalogue. Please measure your space carefully and compare it with the product dimensions to ensure a proper fit.

13. Is there a showroom where I can see the furniture in person? Yes, we currently have our furniture displayed in a warehouse setting. You can visit our warehouse to see the products in person. Please contact us to schedule an appointment.

14. What should I do if my order arrives damaged? If your order arrives damaged, please contact our customer service team immediately with photos of the damage and your order details. We will work with you to resolve the issue promptly.

15. Who can I contact for further assistance? Our customer service team is here to help. You can reach us by:

• Email: hello@aireoutdoorfurniture.com
• Phone: 786 606 8400

If you have any other questions, feel free to contact us!